Rave Reviews

Always providing our patients with exceptional care is important to us. We use feedback from patients like you to continuously improve. We value your thoughts and opinions.


If you have a Rave Review about the services you received from Cabinet Peaks and would like to provide feedback, please contact Ahyoung Huff, Director of Ancillary and Support Services, at (406)283-7239 or email ahuff@cabinetpeaks.org.

Here is what our patients are saying about Cabinet Peaks Medical Center and our amazing team of dedicated physicians and staff members!




All the RNs were great, everyone I had were awesome.
-Acute Care Patient

They took really good care of me, paid a lot of attention.
-Acute Care Patient

Great; very happy with my care.
-Acute Care Patient

Everyone was super helpful.
-Acute Care Patient

Staff was wonderful through the whole process, admissions to discharge.
-Acute Care Patient

I love everybody down there, you all took good care of me.
-Acute Care Patient

Care was good, RNs and CNAs were always checking on me; very happy with my care.
-Acute Care Patient

Great job! Very professional.
-Acute Care Patient

You guys were outstanding!
-Acute Care Patient

If I ever have to come back to a hospital, I would come to CPMC.
-Acute Care Patient

Top notch.
-Acute Care Patient

Everyone was on top of everything.
-Acute Care Patient

I was treated like a king.
-Acute Care Patient

Had the best care I've ever had at a hospital, Nurses, Aides, Respiratory were all so good.
-Acute Care Patient

Couldn't have gotten better care.
-Acute Care Patient

My daughter was checked on and well taken care of.
-Acute Care Patient

Outstanding in every way!
-Acute Care Patient

Very attentive, I was very pleased.
-Acute Care Patient

Everyone was so great and loving, it was a wonderful experience.
-Acute Care Patient

Care was amazing, had a full team of people coming in to see me, not one person was unkind.
-Acute Care Patient

My nurses were excellent.
-Acute Care Patient

Everyone was nice and friendly.
-Acute Care Patient

Never been treated with more kindness and respect.
-Acute Care Patient

I felt the concern and caring of everyone involved in my care.
-Acute Care Patient

Everyone was very attentive and professional.
-Acute Care Patient

Cabinet Peaks Emergency staff is awesome and the surgery staff was amazing. Dr. Ercanbrack is one of the best we have at Cabinet Peaks.
-ED/OR Patient

The staff were very patient with me. I have trouble learning new things and they made Diabetes easy to understand.
-Nutrition & Diabetes Patient

I was so impressed by the care and concern from the Chemotherapy & Infusion Center. I cannot say enough how great the staff was. They truly care for their patients and it shows everyday. The staff helped me feel comfortable and I knew that my needs and wellbeing was safe in their hands. Libby, Montana is extremely lucky to have the Chemotherapy & Infusion Center.
-Chemo & Infusion Patient

The hiring crew has done a very good job of picking the right personalities for their different jobs. Everyone I met was very good at what they were doing. They went out of their way to do a good job. Always pleasant and even went out of their way to make me comfortable. Even moved furniture around in the room so I could het hooked up to oxygen & use the recliner in the room. I was very well treated & enjoyed my stay. Hope to see you again when needed.
-Surgery Patient

Nicole was very patient with all the questions I had. She made sure I understood everything I needed to and let me call her when I still had questions.
-Nutrition & Diabetes Patient

I had a short wait. The staff was right on the ball. Everybody has to wait their turn, no matter what reason they show up at the hospital. The staff usually say sorry for the wait.
-ED Patient

FIVE STAR TREATMENT! The surgery staff was top shelf, and the staff member who worked with me during the night after the procedure was absolutely the best. Thank You!
-Surgery Patient

Everything went great. Chris was wonderful. I felt very comfortable about the whole procedure.
-Sleep Lab Patient

The rehab ladies in Troy are a very good group of ladies and work real well with the public. I just love them.
-Troy Rehab Patient

Had my first procedure done there this morning. That is a very nice facility. I was extremely impressed with the friendly manner of everyone I met. All were helpful, cheerful and good at what they did. Even played country music in the OR! You all should be very proud of what you have created here.
-Surgery Patient

I was very impressed with the facility and care. The Anesthesiologist spent much time explaining every detail of what was taking place. Great care was given to make me comfortable at all times. I would highly recommend our physician, staff and hospital to everyone. I don't understand why some folks in our community are so negative towards our hospital and staff-bet they haven't tried it out.
-Surgery Patient

The nurses, Mary & Melody were very informative and accommodating. They introduced themselves and took time to answer questions & explain what they were doing.
-WIC Patient

The whole experience was very professional and timely. My MRI tech was super in explaining and helping me throughout the procedure. The whole process was great.
-Imaging Patient

The tech was the best because she had her own mammo experiences and understood exactly what I had to say.
-Imaging Patient

I am still impressed with my services and I still will highly recommend CPMC as the place to go instead of traveling all the way to Kalispell. I prefer to stay in Libby, anyways. I was very pleased with how everyone, who was assigned to me, treated me. Treated me like a human being. Thank you, Cabinet Peaks Medical Center for making everything go smoothly (especially Loren & Dr. Lance Ercanbrack). Thank you, for the card too! Never expected to get a card from the surgery crew. It made me feel honored by coming to CPMC her in Libby. Thank you and have a great day! God Bless!
-Surgery Patient

I was very satisfied with the care I was given and I would go back again if I had a problem.
-ED Patient

I appreciate having services available in Troy so a drive to Libby isn't necessary. The willingness to develop home therapy exercises and listen to observations about personal habits that may have contributed to the physical distress causing the referral was appreciated so a plan for rehabilitation could be developed. My physical therapy needs were met with respect and success.
-Rehab Patient

"Nothing could be improved the hospital. It was very clean & the staff was great. Thank you, Keep up the great work."
-Emergency Room Patient

"I have spent a lot of time in a hospital in Great Falls and Cabinet Peaks is by far the best facility I have ever been in. I would like to thank Dr. Nicoletto and Dr. Ercanbrack they were amazing."
-Inpatient

"I can't think of anything that needs improvement. Office staff & physical therapists were great!"
-Rehabilitative Services Patient

"Two techniques used that were very helpful, among many that were used, was the instrument assisted mobilization and the instant temporary relief from manipulation."
-Rehabilitative Services Patient

"My therapists were awesome! Very helpful and kind. And the front desk was great to be so nice."
-Rehabilitative Services Patient

"I wish to write a thank you letter to all the staff at Cabinet Peaks Medical Center for their great care and expertise. They showed me when I was admitted with a stroke. I had been told that the hospital here was a good place to go to die. Those who said that have no idea what they are talking about.
It would be impossible to single out any one person or job description because they are all very professional, and the people who you don't see, such as the kitchen staff, the business office, and those who deal with Medicare and the VA. If I had to do that, I'm sure I'd have another stroke. I am continuing with in-home physical and occupational therapy. With their guidance, I am functioning very well and recovering well. A very sincere thank you!"
-Inpatient

"This was hands down the most pleasant, efficient and professional care I've ever received in an E.R...."
-Emergency Room Patient

"I was very pleased with the care I received at Cabinet Peaks Medical Center! - Acute Care Inpatient
Wonderful stay, everyone was wonderful - kind and sweet and understanding."
-Acute Care Inpatient

"I had the best care both times I was in your hospital. The E.R. took care of me with care and calmed my fears. I felt I was in good hands. The staff that took care of me were also very caring & took great care of me. The nurses' aides were awesome - good job. I loved having a private room! The guy with the headlite at night should be told what a great employee he is - he was so quiet! Food was great - room was awesome! We are truly so lucky to have such a great hospital!"
-Acute Care Inpatient

"Everyone was totally good to me and treated me swell."
-Rehab Services Patient

"Thank you all for all of your help - Rehab Services Patient
A special "THANKS" to Amanda, Melinda, Andrew and Dr. Ercanbrack for making my procedure comfortable. Oh, also to Hannah who helped guide me thru the facility!"
-Surgical Services Patient

"I work with several clinics throughout the United States and who would think that in little Libby, Montana, I would receive the best customer service ever!"
-Occupational Health OHS Client

"Everything went very well. Just want to say that the gentleman in the imaging department went above and beyond the call of duty with me as did the gal that registered me on (3) different occasions. Special thanks to them."
-Imaging Patient

"The staff in the Imaging Department were all professionals on their jobs and also sincere to me. They answered all my questions so I could understand them, especially Anna (Dlask) in the Imaging Room; she is the operator of the machine. She is very nice and also professional at her job, asking me if I was alright and comfortable at all times while I was in the imaging machine."
-Imaging Patient

"I was very satisfied with the hospital and the care I received and personally don't know of improvements I would like. I was far from home and was taken care of with kindness and efficiency."
-Acute Care Inpatient

"The staff was great, food was tasty, and Dr Ercanbrack is excellent. I hope all your doctors are as good. Your new building is very nice. - Acute Care Inpatient
Best care I have ever received, love all the staff and recommend it to every injured person I know. Will miss everyone, happy but sad to be done. Thank you for helping me get my life back, Thank you!"
-Rehab Patient

"All seemed to run very smoothly with every facet of my association with the clinic. Staff is extremely personable & knowledgeable. I would recommend this clinic to everyone."
-Rehab Patient

"A special "Thank you" to Tony Fantozzi P.A., Rosie Bergroos P.A. & nurses - Amy Hayes, Amy Cady, Jodie (Apple) & Mary (Parker) for their excellent care!"
-Walk-in Clinic Patient

"Libby's Cabinet Peaks Hospital was a wonderful experience in comparison (to other hospitals I have been to). I knew I had nothing to fear the moment I arrived. Staff and environment were wonderful in every way! - Emergency Patient
My daughter had to bring one of the wranglers from our ranch in to CPMC last night because a stick poked him in the eye while checking fence. I went down to sit with them while he was there. Dolly (Miller) was so sweet and helpful at the front desk, the nurse, a really tall gentleman, was wonderful and of course Jay (Maloney, MD) is the best physician out there! They were very thorough and careful with his eye and of course their bed side manner was the best! I always think that we need to let management know when employees go the extra mile and make patients feel genuinely cared for! Another GREAT EXPERIENCE for Cabinet Peaks Medical Center!"
-Employer of Emergency Room Patient

"I just had my 4th baby girl by c-section Tuesday here in Libby. This was my best experience yet! Everyone was amazing!!! My other 3 kids were able to spend quality time with us here. Everyone was so kind and caring. Thank you so much to the staff for making this experience a wonderful one!!!"
-OB Patient

"Had a nice experience at the emergency room last night for my husband. Dr. Zurcher was great and very professional. The ambulance crew were great as well!"
-ED Patient

"I can't say enough about CPMC. The ED, 2nd floor, how the people treated me, everyone greeted me with a smile, they were just so happy. It was a grand experience. I shared with the Auxiliary yesterday the wonderful experience I had here. I also went and told Tom in the kitchen how wonderful the food was. If it wasn't for everyone here, I may not have made it through the night. They did all kinds of tests to figure out that I had (diagnosis). I feel very blessed. I was so sick for a long time and didn't even know it. My body was shutting down. Now I feel so much better and I'm going to be your biggest cheerleader. I baked huckleberry muffins for everyone on the 2nd floor. I'm going to tell everyone in Libby how wonderful my experience was at CPMC."
-ED/Acute Care Patient

After our birth experience at the hospital I would like to give a huge thanks to Nurse Dawna. Anyhow, we had a rather long labor/delivery and she was absolutely awesome. She made us not only feel welcome but like we could ask any question and not feel stupid. Being first time parents, as one can imagine, we had a lot of questions. She even went above and beyond when my baby was having trouble breastfeeding to help me learn how to put my breast pump together and get it running before we went home. I know a lot of people who go outside of Libby to have their babies, and in some circumstances I'm sure it is necessary, however, we would not hesitate to recommend CPMC to anyone! Dr. Rice was our doctor, and he was exceptional and honestly, all of the nurses were great, but there was just something about Dawna that was so awesome. She checked on us, walked us out when it was time to go, and the list goes on and on. I hope that Nurse Dawna gets the credit she deserves.
-OB Patient

My wife had neck surgery a couple of weeks ago and the experience was great. The operation was very successful, but we wanted you to know everyone in the hospital went out of their way to make it a pleasant stay for her. From the
front desk (Cindy) to the pre-op (Erin) and everyone afterwards, it was very nice. While I was waiting during the operation, several people asked if I needed anything.
The doctor was also very pleased with the nursing staff and made it a point to say so.
Also, I needed several x-rays and the way the doctor had written them up was a little confusing. The Imaging staff (Allye) figured things out and were very friendly and efficient.
It is quite evident someone has put emphasis on people's attitudes and their courtesy. We just wanted you to know it's working.
-Surgery Patient

Cabinet Peaks Medical Center is more than a "band-aid" station.
I wanted to write this letter, as I was recently a patient at Cabinet Peaks Medical Center. I, for a long time, thought of our hospital as a band-aid station and told my family that if I was ever sick to make sure I was taken to Kalispell or Spokane. I now realize how wrong I was. I recently had a medical emergency and have to be the first to admit that I received outstanding medical care here in Libby. I think kudos are in order to Cabinet Peaks Medical Center. From the receptionists and the operating room physicians (Tony Fantozzi and his nursing staff) to Dr. Ercanbrack and his surgical team, the second floor nurses, assistants, and everyone connected to patient care and comfort, even the cleaning ladies. Dr. Ercanbrack's bedside manner was the best I've ever seen. He was truly concerned with my welfare and recovery. He absolutely went the extra mile for me! I'd have to say that my experience at Cabinet Peaks Medical Center was the best I've ever had at any hospital. We, as a community, should be very proud of our local hospital and utilize the services we have here in our community. I know that I will think twice before I take my healthcare outside of Libby.
- Acute Care Patient


First overnight stay & I would have to say everything was great, thanks to Dr. Ercanbrack (great great caring doc.), Dr. Nicoletto, and especially David Edwards, RN, who treated me at the E.R.! I hope he never leaves - he was so kind, caring and knowledgeable. Laurie Maloney called to see how I was doing (made my day), Keith Howard really made me at ease & also was so caring, everyone in the E.R. was truly professional and caring. Great staff, great hospital! Everyone should be told how great they are. You don't get this high quality hospital stay anywhere else I've been. Hope I don't have another emergency but would definitely check in at Cabinet Peaks.
- ED, Acute Care, and Surgery Patient


Ya'll are awesome!! - ED Patient


I think everything is well done at Cabinet Peaks. - Surgery Patient


I thought the ER staff at CPMC was terrific. Thanks to all!! - ED Patient


Excellent service, excellent care from absolutely everyone from the time I came in till I left. Very impressed. Thank you so much.
- ED Patient


Everything went real well as Dr. Nicoletto took care of my husband and he did a wonderful job. He is a very special doctor.
- ED Patient


I loved the Doctor/staff & that it did not take up much time at all. I & my family where very pleased with this visit in all.
- ED Patient


This comment is meant only to praise Stacy (Boardner) & her cheerful & competent help. She is the type of person we all hope for in that encounter - when in pain, or needing help!
- Walk-In Clinic Patient


Just want to say THANK YOU to Kelsey and Wendy, professional Cabinet Peaks Rehabilitation folks in Troy. I appreciate their sensitivity, flexibility, and effective treatments.
- Physical Therapy Patient


Lyn, getting this blood test was causing us a lot of stress and you took it all away! Last night we couldn't believe it was all done. We are so relieved! Thank you for making it so easy for us! Thank you so much for your special help!
- Lab Patient


Allye was wonderful! Made me feel very at ease! Thank you! - Imaging Patient


I can't think of anything. I loved the nursing staff. The younger staff- mostly female, were pretty, and bright. The middle-aged ones were very bright, funny, clever, and I liked their attending manners. Overall, I hated leaving them, they were a delight to be around.
- Acute Care Patient


I was given the very best care & was treated with respect. Thank you so much.
- Acute Care Patient


I want to express my appreciation for all your doctors, nurses and medical personnel for the excellent services rendered for my wife on Friday, August 22, 2014. We were fearful that her pain in the right leg could be a result of blood clots but the analysis and evaluation indicated that was not the case. My wife and I are so thankful for the work of your excellent staff in providing medical services that were the best we have ever received even in so-called outstanding large city hospitals. Thank you.
- Spouse of ED patient


First overnight stay and I would have to say everything was great, thanks to Dr. Ercanbrack (great, great caring doc.), Dr. Nicoletto, and especially David Edwards, RN, who treated me at the E.R.! I hope he never leaves - he was so kind, caring and knowledgeable. Laurie Maloney called to see how I was doing (made my day), Keith Howard really made me at ease and also was so caring, everyone in the E.R. was truly professional and caring. Great staff, great hospital! Everyone should be told how great they are. You don't get this high quality hospital stay anywhere else I've been. Hope I don't have another emergency but would definitely check in at Cabinet Peaks.
- Patient in ED, Surgery and Acute Care


Ya'll are awesome!! 
- ED Patient


I think everything is well done at Cabinet Peaks.
-Survey comment from Surgery patient


I thought the ER staff at CPMC was terrific. Thanks to all!!
- ED Patient


I would like to thank you for the wonderful care on Aug 28 & 29, 2014 I received from your entire medical staff at Cabinet Peaks. The attention I received in the emergency room, ICU, and general care was excellent. Please thank the entire staff on my behalf.
- Acute Care Patient


I know my dad was a handful and he was very ill. I want to thank all the doctors and nurses for being so kind and taking such good care of my father. I will always appreciate that. He was a very kind man and you didn't see much of that. Thank you so much.
- Patient's Daughter


I want to express my appreciation for all your doctors, nurses, and medical personnel for the excellent service rendered for my wife on Friday, August 22, 2014. We were fearful that her pain in the right leg could be a result of blood clots but the analysis and evaluation indicated that was not the case. My wife and I are so thankful for the work your excellent staff in providing medical services that were the best we have ever received even in so-called outstanding larger city hospitals.
- Acute Care Patient's Spouse


Kelsey, I just wanted to say thank you for everything you have done for me. ļ You have truly changed my life by helping me. I am able to go and do things without having raging headaches and severe anxiety. You are a great lady and good at what you do! Thanks again.
-Physical Therapy Patient


My wife was hospitalized here at Cabinet Peaks in June. She received top notch care and this hospital ranks high among many. We moved here from a highly populated area and are very pleased with our hospital.
-Patient's Spouse reported to Admission Staff


The new hospital has raised the bar of services in Libby. I have had care at every major med center in WA state including the U. W. and Swedish Northwest Medical Center. The care received in Libby was as good or better.
-Inpatient


I was very pleased with my whole hospital experience, knew many of personnel in the different departments. It's a beautiful new hospital. Thanks to all.
-Inpatient


We just want to say that, Dr. Maloney took very good care of my husband needs. He is a very great man & doctor. The nurses treated us with nothing but kindness.
-ED patient


Nursing staff is "top-notch"!
-Inpatient


Doctors explained things very clearly. GREAT JOB!
-Inpatient


I am not aware of any improvement at this time. The move from old SJH appears to be smooth - all personnel I visited with seemed quite happy and satisfied. My opinion is all concerned hospital and medical personnel strive to accommodate the needs of our community.
-Inpatient


Dr. Zurcher, Kent (CRNA), Nurse Jada,
On behalf of Achievements, Inc. I want to thank you for the care, concern, and conversation you provided to an individual receiving services with Achievements during his recent sedation on CT scan. I am greatly appreciative of your willingness to work with the patient¡¦s nurse practitioner to coordinate this effort. Each of you went over and above your normal duties to ensure this test could be performed here in Libby and the individual would not have to be transported to Kalispell yet again for more testing. The patience you exhibited, the information you provided and your willingness to hear and accept the suggestions offered by myself and my coworker to make things a bit easier on and for the patient exemplified a high level of professionalism and dedication to your chosen career and your patients. Again, please accept my sincere appreciation. My best to each of you.
-Executive Director or Achievements, Inc.




If you have a Rave Review about the services you received from Cabinet Peaks and would like to provide feedback, please contact Ahyoung Huff, Director of Ancillary and Support Services, at (406)283-7239 or email ahuff@cabinetpeaks.org.