Patient & Visitor Information

Visiting Hours

We do our best to keep our visiting hours as flexible as possible. However, patient comfort and rest are our primary concern. Visitors may need to be restricted to meet this goal. Our main entry way is open from 7am to 7pm Monday through Friday, and 7am to 7pm on the weekends. After hours access to the building can be gained through the Emergency Department entrance.

Admissions

What's the first thing you see when you walk in to the doors of Cabinet Peaks Medical Center? The smiling faces of our admissions staff!

The admissions desk should be your first stop when you come to the hospital, except in the case of an emergency. Whether you're coming to visit a patient for the first time; checking in for an outpatient procedure, surgery, or as an inpatient, our admissions staff will get you started on the right path!

Checking In

Important Papers you MUST Bring:
Medical insurance cards
Photo ID
Name and address of employer
Name, address, and telephone number of closest family member
List of all medications you are currently taking
Advance Directive (Living Will) and Durable Power of Attorney

Additional Items you may want to bring:
Nightwear, robe, rubber-soled slippers (hospital gowns and slippers are available)
Personal toiletries (makeup, razor, toothbrush, toothpaste, shampoo, dentures, etc.)
Reading materials and your address book
Personal phone or entertainment device and chargers
Glasses
Dentures
Hearing Aids

If you are packing for your child, you may wish to include:
Comfortable nightclothes
A few special toys
Coloring books, crayons, books, etc.

What Not To Bring:
Large amounts of money
Jewelry and other valuables

Patient Valuables

Patients are encouraged to send home all money and valuables with a relative or friend. Cabinet Peaks Medical Center is not responsible nor liable for loss or damage to personal belongings.

Tipping and Gifts

Employees are prohibited from accepting tips and gifts of significant value. We ask instead that your gratitude is expressed in a letter to the staff, letter to the editor, recommending our services to your friends, or making a donation to the Foundation.

Patient Rights and Responsibilities

Your Rights Include:
Patient Rights
• Respect and dignity: The right to considerate, respectful, and compassionate care that respects the
patient’s personal dignity, values, beliefs, and wishes.
• Information disclosure: The right to be informed about your health status, diagnosis, and treatment
options in an understandable way. This includes obtaining information about the names and roles of
your healthcare team members.
• Informed consent and plan of care: The right to participate in the development and implementation of
your care plan and to make informed decisions about your treatment, plan of care, discharge plan, and
pain management plan, including the right to refuse care.
• Privacy and confidentiality: The right to have your medical records and communications treated
confidentially. You may choose to request restrictions (e.g., restrict certain disclosures, request private
communications, give or refuse consent for audio/visual recordings used for purposes other than
identification, diagnosis or treatment)
• Access to records: The right to access your medical records and to request corrections.
• Safety and security: The right to receive care in a safe environment, free from all forms of abuse,
neglect, exploitation, or harassment. This includes the right to be free from restraints or seclusion
unless medically necessary for safety.
• Emergency care: The right to a medical exam and stabilizing treatment for emergency medical
conditions.
• Visitors and support: The right to have visitors and to designate a support person.
• Advocacy: The right to access protective and advocacy services in cases of abuse or neglect (e.g.
patient advocate, ombudsman).
• Advance directives: The right to formulate advance directives (e.g., living will, health care proxy), and
to have staff comply with them in accordance with law and hospital policy.
• Complaints and grievances: The right to express a complaint or grievance regarding your care
without facing retaliation.
• Interpreter services: The right to language interpreter services if you are deaf, hearing impaired, or if
English is not your primary language.
Patient Responsibilities
• Provide accurate information: To provide complete and accurate information about your health,
including current and past illnesses, medications, and hospitalizations.
• Follow the treatment plan: To follow the care plan and instructions that you and your healthcare team
have agreed upon. If you refuse treatment, you are responsible for your actions and any outcomes.
• Ask questions: To ask questions when you do not understand your treatment plan or care decisions.
• Financial obligations: To fulfill your financial obligations for the healthcare you receive.
• Respect for staff and others: To be considerate and respectful of other patients and hospital staff.
This includes refraining from abusive language or behavior.
• Follow hospital rules: To follow the hospital’s rules and regulations affecting patient care and conduct,
such as adhering to a no-smoking policy.
• Keep appointments: To keep scheduled appointments and to notify the facility in advance if you
cannot make it.

Remember, we at Cabinet Peaks Medical Center are here to help you, and we offer a personal commitment to your healthcare needs. We recognize our responsibilities to you, the patient, and we hope to fulfill our responsibilities in the best manner possible.

Providing you with the best possible healthcare means a joint effort between the providers and you. We recognize your rights, and we hope that you take it upon yourself to recognize your responsibilities.

We know that patients have choices concerning their healthcare needs, and we are thankful that you have chosen Cabinet Peaks Medical Center.

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Cabinet Peaks Medical Center

209 Health Park Drive
Libby, MT 59923
(406) 283-7000